Early Intervention Service

What is the Early Intervention Service?

The Irish Life Early Intervention Service offers day-one onward absence management. If one of your employees is absent, your HR or line managers can call our dedicated helpline for immediate support and guidance.

What are the benefits of the Early Intervention Service?

  • Help enable the best outcomes for your absent employees: our internal team of nurses will guide your absent employees by signposting services and to help manage them back to work.
  • The service will be available for all insured members covered in your Income Protection policy.
  • This new service comes at no additional cost.

When should I call the helpline?

You can call the Early Intervention helpline for advice on any absence.

The helpline is open Monday – Friday, 9.30am – 12.30pm and 1.30pm – 4.30pm.

What's next? 

You can start using the service at any time and there’s no limit to the number of referrals you can make.

Our nurses look forward to working with your HR teams and employees, providing support and helping get your people back to work.

 To find out more about this service, please click here

We also have a guide to early intervention you can share with employees. Click here to download.

 If you have any questions about the Early Intervention Service or would like to avail of the service, please contact us using the contact details below.


If you would like to request some sample nurse reports, or a presentation for your Human Resources team please contact Shane Goggin: shane.goggin@irishlife.ie

Download our referral form here.