Supporting employers

Pension Scheme Administration Services

We first began administering DC pension schemes in 1983 and now provide full administration services to nearly 4,000 DC arrangements. We recognise that the delivery of a successful DC pension scheme requires a variety of robust services and systems with proven consistently high standards.

  • Award-winning pension scheme administration systems
  • Access to Irish Life Investment Managers (ILIM) who provide a wide range of funds representing different asset classes, fund managers and investment styles
  • Independent investment manager research and monitoring provided by global experts Morningstar
  • Access to external investment fund managers e.g. Fidelity Investments
  • Governance services that help the trustees and sponsoring employer meet their obligations

Services for group pension arrangements

Account Manager and Pension Administration Services Manager

We provide a range of employee benefit solutions to over 620,000 customers in Ireland.

We will appoint an Account Manager and Administration Services Manager, who will have responsibility for the day-to-day management of our relationship with you.

Payroll Download

Our systems interface fully with the major payroll services.

This means that by using our payroll download facility, manual intervention is completely eliminated. So you have the assurance that your pension contribution information is downloaded from your payroll system and is uploaded directly onto our business systems.

Pension Administration Team

 There are over 90 experienced members of staff split into nine administration teams responsible for the delivery of DC services.

Each pension scheme has a dedicated administration team with full responsibility for the delivery of your requirements.

All new staff in administration division are required to successfully complete the Qualified Financial Advisor Pensions exam or equivalent qualification to ensure they meet the necessary competency standards. 

Pension Trustee Support and Governance

As a long term pension provider, we appreciate the evolving nature of pension planning. We offer a range of services and support to Trustees to ensure the pension scheme evolves in line with global best practice. 

Income Protection Benefits

More Irish companies choose Irish Life Corporate Business as their insurance partner than any other insurance company (Source: Insurance Ireland 2013).

We have been investing and innovating in the corporate market for over 30 years now. We have the experience that your organisation expects from all its business partners. Whether it is death in service or income protection benefits, we have the ability to service all your insurance needs.

Member Engagement

We will work closely with you to implement a communications plan that meets your specific requirements.

Our dedicated Member Engagement Team design communications to help members understand their pension scheme, their expected outcomes and how those outcomes can be enhanced. The member engagement services include:

  • Designing and implementing member engagement programmes.
  • Group member presentations.
  • One-to-one meeting with members.

There is also significant online support for members including:

  • Access to unit holdings and values across funds (available online and on smartphone app)
  • Forecasting tools (available online and on smartphone app)
  • Educational videos that simply and succinctly explain pensions
  • Access to our Retirement Centre platform

For more information please contact your company pension advisor, your financial advisor or Irish Life Sales Support on 01 704 2000 or email