Christmas closing arrangements 2023

Irish Life will close for the Christmas period on Friday, 22 December 2023 at 12pm and will re-open on Tuesday, 2 January 2024 at 9am.

Depending on the method you use for paying regular contributions this will mean the following:

Payments into Defined Contribution (DC) arrangements 

Customers paying by Electronic Funds Transfer (EFT)

Payments received on or between 20 December and 31 December 2023 will be invested using the unit prices declared for 31 December 2023. Payments received on the 1 January 2024 will be invested using the unit prices declared for 2 January 2024. Full contribution data must accompany all payments to guarantee investment.  Contributions received without full data will be invested on the date full data is received.

Customers paying by Variable Direct Debit

 Direct debit instructions received on or between 20 December and the 31 December 2023 will be invested using the unit prices declared for 31 December 2023, and may not be collected from your account until we return in the New Year. Direct debit instructions received on the 1 January 2024 will be invested using the unit prices declared for 2 January 2024.

Full contribution data must accompany all instructions to guarantee investment. Instructions received without full data will be invested on the date full data is received.

Customers paying by Automatic Direct Debit

Contributions are automatically collected monthly in arrears.  If there are any changes to the monthly amount to be deducted in respect of December 2023, clients must ensure they notify us by Wednesday, 6 December 2023.  On 14 December 2023 Irish Life will send an instruction to customers' bank accounts to pay these amounts.  This will take a number of days to clear customers' bank accounts.

DC Benefit Payments

All Defined Contribution Claims

 Important: Please note the cut-off dates for year-end payments in 2023

Full claim requirements (including trustee authorisation if applicable) are required to meet the cut-off and payment dates noted below-

  • Lump Sum Payments (non-taxed), Refunds and Transfer Claim Payments – Full requirements, including trustee authorisation if applicable must be received by 5PM Monday 11 of December to guarantee payment before 23 December 2023. (See our full claim requirements here)
  • Once off Taxable Payments – The Irish Life payroll department is now closed for recurring and once off taxable pension payments in 2023. No further taxable payments can be made until 2024
  • Monthly Pension Payments – The payroll for regular pension payments in 2023 has now closed.

Fund Switching

 Fund Switch requests received on or between 22 December and 31 December 2023 will be processed when we re-open in January 2024 using a unit price date of 31 December 2023.

Fund Switch requests received on 1 January 2024 will be processed when we re-open using a unit price date of 2 January 2024.